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Clivo

Click Virtual Office

Virtual Care Services _

Clivo is a remote support solution that enables people, both internal and external, to communicate easily, quickly, and securely through a multi-channel video conferencing platform from any device.

This platform is designed to facilitate assistance in completing procedures, inquiries, and offering advice without the need to visit an office in person.

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Appointment management

  • Appointment
  • Express appointment
  • Appointment management
  • Integrated agenda
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Videoconference

  • Multiconference
  • Encrypted recording
  • Waiting room
  • Screen sharing
  • Exchange of documents
  • Translations and transcriptions
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BackOffice

  • Service, role, and customization management
  • Configuration at the organization, area and service level
  • Pre-submission of documents
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_A comprehensive, agile and accessible platform

Clivo allows you to build virtual support offices that adapt to the needs of the project.

  • Efficiency: Agility in time and form.
  • Security: Privacy and integration.
  • User experience: Intuitive and easy to use.

All in one environment _

We align ourselves with the specific needs of each organization, avoiding rigid architectures and always respecting system interoperability, as well as technological, contractual, or learning requirements that could hinder the transformation process. Clivo offers a wide variety of existing and/or third-party integrations and extensions to provide the best possible service:

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Secure authentication and identification

DNI verification via biometrics, SMS password verification, integration with corporate systems, EUDIWallet Digital ID, Eidas2...

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Intuitive user experience

Ease of use and no additional installations.

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Improvement of administrative processes

Multi-conference and multi-channel (video call, chat, messaging...)

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Process customization

Management of configurable services and themes

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Advanced virtual assistance

Appointment scheduling, appointment management, and integrated third-party scheduling.

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Advanced electronic contracting

Screen sharing, traceability, and secure document transfer.

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Digitalization of business processes

Videoconference with encrypted recording.

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Improved communications

Transcription and chat with simultaneous translation in more than 50 languages.

Trusted by _

We help public and private companies implement support services, corporate onboarding, and other communication services where information security is critical.

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agencia tributaria de catalunya
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generalitat de catalunya direccio general atencio ciutadana
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consorci educacio de barcelona