_Improve the experience. Increase efficiency
Today, an organization's sustainable growth depends on its ability to work smarter, more agilely, and more connected. Business applications that integrate processes, data, and people have become a key pillar for improving efficiency, optimizing decision-making, and transforming daily operations into a competitive advantage.
At ALTIA we help transform complex processes into agile workflows, ensuring that every area of the company is aligned with the business strategy.
ALTIA as Salesforce Consulting Partner_
We offer comprehensive Salesforce consulting services that support organizations through all phases of their digital transformation.
We are a Salesforce Consulting Partner and our proposal combines functional knowledge and technical experience with a clear business orientation, to help our clients successfully implement Salesforce and evolve their processes in an orderly, secure and results-oriented way.
_Capabilities and services
Salesforce strategic consulting
We align Salesforce with your business objectives: from initial assessment to roadmap definition, value models, and success metrics. We help identify impactful opportunities, both commercial and operational, to ensure your investment delivers tangible results.
Salesforce Implementation and Configuration
We accelerate Salesforce implementation with a structured and collaborative approach, reducing risks and maximizing adoption. We combine business workshops with clear phases of discovery, configuration, testing, and deployment, ensuring results from the start.
Integration with existing systems
We design integration solutions that connect Salesforce with your ERP systems, marketing tools, data platforms, or enterprise applications; ensuring data consistency and efficient processes throughout your organization.
Customization and specific development
We adapt Salesforce to your business needs: customizing workflows, interfaces, automations, and components. We develop extensions on the platform (with Apex, LWC, or integrations) when greater functionality is required.
Data migration and management
We plan and execute secure migrations from legacy systems, preserving data quality and traceability. We define data quality, cleansing, and governance policies to ensure your platform is reliable and ready for advanced analytics.
Managed services and ongoing support
We provide ongoing operational support: administration, maintenance, updates, and request prioritization. Our focus is on ensuring that Salesforce evolves with your needs and that enhancements align with your business objectives.
_Boost every area of your business
Marketing Cloud makes it easy to create personalized campaigns and journeys based on real data about behavior and preferences.
At ALTIA, we help integrate Marketing Cloud with the rest of the Salesforce ecosystem and with external sources, ensuring consistency across marketing, sales, and service. The goal is to move from isolated campaigns to relevant and measurable experiences throughout the entire customer lifecycle.
Sales Cloud is the foundation for managing the entire sales cycle: from lead generation to closing opportunities and sales forecasting.
We help organizations standardize processes, improve pipeline visibility, and equip sales teams with tools that facilitate decision-making. Our approach combines automation, analytics, and best business practices tailored to each industry.
Service Cloud allows you to manage customer relationships across multiple channels (email, phone, chat, portals), with a complete view of history and context.
At ALTIA we use it to design more agile service models, reduce resolution times and improve the customer experience, both in private environments and in the public sector or internal services (Employee Helpdesk).
Data Cloud is the core that allows you to unify data from multiple systems —CRM, ERP, digital platforms or external sources— into a single, real-time view.
At ALTIA, we use Data Cloud to build the Customer 360º model (and its extensions to Employee, Partner, and Citizen), enabling advanced segmentation, data activation, and operational analytics. It's the key to taking Salesforce beyond traditional CRM and transforming data into a strategic asset.
Agentforce allows the incorporation of intelligent agents that support users and teams in commercial, service, or management tasks.
At ALTIA, we work with Agentforce as a business-oriented AI capability, integrating data, rules, and context to automate decisions, accelerate responses, and improve productivity. Our focus is not on generic AI, but on its practical and governed application within our clients' processes.
Experience Cloud allows you to create portals and digital communities for customers, partners, or employees, fully integrated with Salesforce processes and data.
We design digital experiences that facilitate self-service, collaboration, and transparency, in B2B, B2C, and public sector scenarios. It's a key element in extending Salesforce beyond internal users.
Tableau provides advanced data analytics and visualization capabilities. We use it to build executive dashboards, operational analyses, and advanced reporting, connecting Salesforce data with other corporate sources.
Our approach is to turn data into actionable information, aligned with business objectives and decision-making.
WhyWhy ALTIA?
At ALTIA, we are a Salesforce Consulting Partner and we help organizations implement Salesforce to create an agile and connected environment, where different business teams work with a 360º view of data in real time.
Trusted by ALTIA_
We have extensive and proven experience in Business Application projects in various sectors, such as the public sector, food, health or real estate, among others.
